Privacy policy

Privacy Policy

Last Updated: 08/Jun/2026

At Irthlife, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how IRTH LIFE INDIA PRIVATE LIMITED (“Irthlife”, “we”, “our”, or “us”) collects, uses, stores, and safeguards your information when you visit or make a purchase from irthlife.com

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect only the information necessary to provide, improve, and support our products and services.

a) Information You Provide to Us

When you place an order, create an account, subscribe to our communications, or contact us, we may collect:

  • Full Name
  • Email Address
  • Phone Number
  • Shipping and Billing Address
  • Order and Transaction Information
  • Customer Support Communications

Payment-related information is processed securely through trusted third-party payment gateways.

We do not store your debit card, credit card, UPI, net banking credentials, or other sensitive payment information.

b) Information Collected Automatically

When you browse our website, certain information may be collected automatically, including:

  • IP Address
  • Browser Type and Version
  • Device Information
  • Pages Visited and Time Spent on the Website
  • Website Interaction Data

This information helps us improve website performance, user experience, functionality, and security.

2. How We Use Your Information

We use your information to:

  • Process and fulfil orders
  • Provide customer support and respond to enquiries
  • Send order confirmations, shipping updates, and service-related communications
  • Improve website functionality and customer experience
  • Prevent fraudulent, unauthorized, or illegal activities
  • Comply with applicable legal and regulatory requirements
  • Inform you about products, offers, and updates where permitted by law

We do not sell, rent, or trade your personal information to third parties.

3. Sharing of Information

We may share your information with trusted third-party service providers solely for the purpose of operating our business and delivering services, including:

  • Payment Gateway Providers
  • Shipping and Logistics Partners
  • Website Hosting and Technology Providers
  • Analytics and Marketing Service Providers
  • Government or Regulatory Authorities where required by law

These partners are authorized to use your information only as necessary to provide services on our behalf and are required to maintain appropriate security measures.

4. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

While we strive to protect your information, no method of internet transmission or electronic storage can guarantee absolute security.

5. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfil orders and provide services
  • Resolve disputes and provide customer support
  • Meet legal, tax, accounting, and regulatory obligations

When information is no longer required, it is securely deleted, anonymized, or otherwise disposed of in accordance with applicable laws.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Enable essential website functionality
  • Understand website usage and visitor behaviour
  • Improve website performance and user experience
  • Support analytics and website optimization

You may manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features and functionality.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of such external websites. We encourage users to review the privacy policies of any third-party sites they visit.

8. Your Rights

Subject to applicable laws, you may request access to, correction of, or deletion of your personal information by contacting us using the details provided below.

We will make reasonable efforts to respond to such requests in accordance with applicable legal requirements.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or service offerings.

Any updates will be posted on this page with a revised effective date. Continued use of the website following any changes constitutes acceptance of the updated Privacy Policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

IRTH LIFE INDIA PRIVATE LIMITED

📧  care@irthlife.com